Robbie Honerkamp is the Technical Director of Supernet300/Communication Trends Nigeria Ltd.
He oversees operation of Internet and cable TV headend equipment in our Lagos, Port Harcourt,
and Abuja locations. Robbie is based in Lagos.
There are several ways of contacting the technical group of CTL/Supernet300 depending
on what your issue is.
Abuse issues, including spam, 419/scam emails, harassment,
or other misuse of services should be reported to
the abuse team. Unlike many ISPs in Nigeria,
we take abuse VERY seriously, and will deactivate customers who violate our terms of
service. Please note that Supernet300 and CTL staff will only ever communicate with you
using supernet300.NET addresses. Supernet300.com addresses are for customers. If you
receive email from a supernet300.COM address purporting to be from an employee, it is
likely fraudulent- please report it to our abuse team.
Technical support issues for current customers should be sent to
In order to help you more quickly, please
give us as much information about your problem as possible. If we need to come to your
location to troubleshoot, please send a telephone number we can reach you at, the
address of the location your Supernet300 equipment is installed at, and when you will
be on site.
If you have had repeated problems and feel that our support staff is not addressing them
properly, please contact Robbie Honerkamp
directly. PLEASE contact our technical support team first, as they can handle issues
faster than Robbie can.
Sales and billing issues should be routed to our sales or accounting teams.
[email protected] is the email for
sales. Accounting can be reached by calling our Lagos office at 01.497.6492-8.
Anything else, please call our offices.
Etiebet's Place, 1st Floor
21 Mobolaji Bank-Anthony Way
Ikeja, Lagos, NIGERIA
Robbie Honerkamp's homepage